This is a nice article about how small gestures that can make a huge difference. A thoughtful bus driver brightens the day for grumpy bus patrons by telling them to leave their burdens in the palm of his hand as they disembark. He'll toss all the burdens in the Hudson river as he passes it before his day ends.
http://www.oprah.com/inspiration/Elizabeth-Gilbert-May-2016-O-Magazine
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